Secure WebMail: Your passwords and the contents of all of your
messages are encrypted via SSL (Secure Socket Layer) when communicate with
our WebMail application. No one can eavesdrop, and you know for sure that
you are communicating with LuxSci!
Additionally, you can use our optional visual keyboard to enter your
password using your mouse when logging into our WebMail portal. This tool
helps you mitigate the possibility that spyware running on your computer
(or the untrusted computer in the Internet Cafe that you may be using)
could capture your password and deliver it to unauthorized people.
Secure IMAP and POP: Regular IMAP and POP are insecure in that your username, password,
and all your messages are sent back and forth to the email server in
"plain text" so anyone listening in can see your messages and discover
your password. With Secure IMAP and POP over SSL, all of this information is
encrypted so that no one can eavesdrop or discover your password!
Secure, Authenticated SMTP: Regular SMTP is
insecure in the same way that regular IMAP and POP are, so anyone listening in can see your "plain text"
messages and discover your password! With Secure SMTP, all of this
information is encrypted so that no one can eavesdrop or discover your
password! Our SMTP Server also requires authentication for SMTP Relaying
so that you must send your username and password in order to send messages
to addresses not managed by our servers. This protects you and us from
our servers being used from the sending of Spam.
Our secure SMTP services are provided via both TLS (Transport Layer
Security; STARTTLS for SMTP) and SSL, and are thus compatible with all
email clients that support one of these mechanisms.
Secure, Anonymous
SMTP: Use our secure anonymous SMTP server to have all information about
your computer, its Internet address, and your email client stripped from
outgoing email messages. This provides enhanced privacy: you recipients
will have no way of determining where you are sending your email from --
they will only be able to track the messages back to LuxSci's servers.
Without this, recipients could use your computer address information to
determine your physical location - the region, city, or even the
address!
Enforced use of SSL: Account administrators can choose to force
their users to only connect to our email services (i.e. WebMail, POP, IMAP, and SMTP) over SSL. When the account
administrator enables this option by checking a single checkbox in his/her
account, all account users will be denied access to these services unless
they connect over SSL-secured channels. Thus, enforcing policies regarding
security use is very easy.
Secure Inbound Email with TLS: LuxSci's inbound email servers
support "Transport Layer Security - TLS". This allows email sent to you
from other companies to be encrypted and secured during transit from their
servers to LuxSci's servers, assuming the sender's servers support this
feature. This also means that any email internally from one user to another
on LuxSci is secured during transport.
Login/Access Auditing: We track all logins to your account via
POP, IMAP, SMTP, and WebMail. This includes the exact time and the IP
address used, among other information. This auditing information is
available to you, your account administrator, and technical support at all
times. You can easily check if unwanted people or programs are logging
into your accounts.
Auditing of Email Sending: We track all messages sent from
WebMail, your email servers (via SMTP), and your web sites. This allows
you, your administrator, and our support team to see what email messages
are being sent when and from where. It also allows us to proactively stop
Spam attempts -- even if they are unintentional or the result of web site
insecurity. Note, records of message content are not available to your
administrators or our standard support teams, so this auditing does not
tread on privacy concerns.
Incoming Email Attack Guard: Attack Guard protects your
messaging infrastructure from Denial of Service (DoS) attacks and other
threats by the real-time monitoring and analysis of email traffic
patterns. Dictionary attacks, mail bombs, email flooding and other attacks
designed to interrupt service or harvest corporate or personal email
addresses can be blocked with real-time detection. Additionally, the
service scans the incoming Simple Mail Transport Protocol (SMTP) stream
for abnormalities in protocol compliance and abuse. This service is
available to subscribers of our Email
Defense service.
Customizable WebMail Session Timeouts: Account administrators
and users can customize their WebMail session timeout from the default of
2 hours to anything between 5 minutes and 8 hours. Account administrators
can optionally enforce that user timeouts are no longer than the
account-wide default.