New LuxSci Web Site Design: LuxSci introduces a new web site design for its public web site and resources. In addition to an improved look and feel, the information architecture has been vastly improved to make it much easier to find what you are looking for on our site. LuxSci's members' web sites have also been updated to match the new public web site concept.

Mitigating Threats To Your Email Security and Privacy: LuxSci releases a new article describing threats and solutions to your email security and privacy. This article is written so that the complex topics involved can be understood by anyone. Find the article here.

Outbound Email Archival LuxSci now allows administrators to enable "outbound email archival" so as to have copies of all outbound email from users in their domain(s) sent to a special email address for archival, backup, or auditing purposes. Together with LuxSci's existing analogous "inbound email archival" service, administrators can easily archive all inbound and outbound email for compliance, backup, or other reasons.

Users whose outbound or inbound email is being captured for archival in this way will always see a notice to this effect in their WebMail Welcome page, for privacy reasons.

For more information on email archival at LuxSci, see Email Archival and Backup Features.

POP Limits: LuxSci has raised the limit on the maximum average frequency of POP connections. Clients should not connect to their individual POP accounts more frequently than once per minute, on average, unless special dispensation is given. Violations will result in warnings and then, if they continue, short periods of suspended POP access. The previous limit was once every 2 minutes.

This limit exists to prevent users from checking their POP email excessively frequently, i.e. several times a minute. Such activity has a high probability of affecting the performance of the email servers when performed by many users at the same time.

Note that this rate limitation does NOT apply to IMAP connections and will not affect the sending of email via SMTP. WebMail access is also unaffected.

Lower Prices LuxSci has significantly lowered its tiered prices for user services and disk space and has added new lower-level tiers enabling smaller accounts (starting at 50 users or 1GB disk space) to take advantage of price reductions.

See our current price list: LuxSci Price List.

Support for Multiple Private Labeled Themes Individual accounts can now have multiple Private Labeled Themes and can restrict application of these themes on a per-domain basis. This keeps users in one set of domains domain from accessing or seeing any information about the private labeled themes for users in another set of domains. This feature also allows you to have private labeled themes which apply to only selected domains in your account, while other domains can remain without private labeling, if you so choose.

For more information about Private Labeled WebMail see Customized WebMail for Your Group.

Calendar and Tasks WebAides Updates: LuxSci announces some features for Calendars and Tasks:

• Import & Export: You can now import and export calendars and tasks as CSV files. Our import/export wizards allow you to import/export from/to any software supporting CSV files and is preconfigured to make import/export from/to Microsoft Outlook a snap.
• New Preferences: We have added several user-level preferences to simplify use of Calendars and Tasks. These include:
  • Choose if you see the 1-day, 5-day, full week, or full month view of your calendars by default.
  • Choose what calendar or task items are shown by default: all items, only those assigned to you, or only your private items.
  • Choose if the tasks interface should, by default, show all open tasks, or only those overdue and due today.
• New Welcome Page Format: We have revised the "Welcome Page", the page you see when you login to LuxSci, to integrate your Calendars, Tasks, Email, status, and important links into a simple, highly-customizable, interface to your important and often-used data.
• Calendar Recurrence: Calendar recurrence has been updated to allow you to edit and delete individual entries in a recurrence pattern. This makes it easy to modify or remove individual events without needing to edit the remaining recurrent entries or recurrence pattern itself.

LuxSci Now Supports SMTP Over Port 80! LuxSci now supports sending of outbound email via secure and insecure SMTP over alternate port 80. While LuxSci has always supported many alternate ports for SMTP, use of port 80 will help many people who are behind very restrictive firewalls. Since almost all firewalls allow traffic over port 80 (which is necessary if you are to be able to view web sites), most users will be able to send outbound email through our servers even if they are behind such extremely strict firewalls.

New Calendar and Tasks WebAides: LuxSci announces some major WebAide feature additions:

• Calendars: LuxSci's New WebAide Calendars are available to all users free of charge and feature recurrence, reminders, and multiple views. Enterprise WebAide users gain the added ability to share calendars, assign events to people or groups, add attachments to events, make annotations on events, view the contents of multiple calendars at once, and much more. LuxSci Calendar functionality is modeled after that in Microsoft Outlook.
• Tasks: LuxSci's New WebAide Tasks are available to Enterprise WebAide licensees only. Tasks feature recurrence, reminders, easy searching and sorting, sharing, assignment of tasks to people or groups, addition of attachments, making annotations to tasks, viewing the contents of multiple task lists at once, and much more. LuxSci Task functionality is modeled after that in Microsoft Outlook.
• Address Book Updates: LuxSci Address Books have been updated to enable viewing the contents of multiple address books at once in a "consolidated" view. This makes it easier to find contacts across multiple address books.

Secure Web Hosting Updates. LuxSci now enables clients with secure web sites to optionally have the files served for the secure version of their site to be stored in a different directory than the files for the insecure version of their site. This feature allows clients to easily display different content on the secure and insecure versions of their web sites, providing enhanced security and usability.

View Message Source: LuxSci WebMail has a new feature that allows you to view the "source" of your email messages. This feature will display the complete raw message contents (header and body) in a separate window.

View HTML Attachments Inline: LuxSci has always supported the viewing of HTML attachments in separate windows. LuxSci now allows you to optionally view all HTML attachments inline in the message display window within resizable viewing areas. This new feature can be enabled and disabled at will.

WebMail Look and Feel Updates: LuxSci has updated the look and feel of its WebMail Folder Index pages adding new icons generally enhancing the usability of the interface.

Improved Email Searching: LuxSci has completely revamped the facility for searching email folders. The email folder search tools are now conveniently located directly in pages listing your email messages.

• The "basic search" finds specified text anywhere in any message in the email folder.
• The "advanced search" feature allows you to search any (ANDed) combination of:
  • For text anywhere in the message
  • For text in the subject
  • For text in the body
  • For text or addresses in the To or Cc fields
  • For text in the From field.
  • Based on a range of total message sizes
  • For text in a specified email header
  • Based on the date or date range when the message was sent
  • Based on the presence or absence of flags such as: has the message been replied to, has the message been read, has the message been flagged, and has the message been deleted.
• Search results appear simply as a subset view of messages in the selected email folder.
• Search results are preserved allowing you to perform many actions on your search result set without having to re-search.

Forward Messages as Attachments: LuxSci WebMail now supports the forwarding of any number of email messages as attachments. Attachments include the full information associated with the message, including: complete headers, body, and all attachments.

Mark As Spam: Users of Email Guard now have a "Mark As Spam" option in WebMail. This new feature forwards all selected messages to the Email Guard threat analysis center for consideration to improve the Email Guard anti-Spam filters. Then, the selected messages are deleted for you.

New Personal and Shared Address Books! LuxSci has vastly upgraded the WebMail address books available to all users. The new Address Books are fully Outlook-compatible, can store more than 80 different types of information for each contact, have a smart wizard for importing and exporting via CSV files, and much more. Some of the features of the new Address Books include:

• Keep track of over 80 different types of information for each contact including personal, business, and other addresses, custom fields, multiple email addresses and phone numbers, and much more.
• Easy to import/export to Outlook, Netscape, Mozilla, and any email client supporting CSV files.
• A new pop-up address chooser tool for composing email messages

The new WebMail Address Books are also WebAides. Users with an Enterprise WebAide license can also:

• Have multiple address books
• Share address books with other users. This allows you to have one or more address books shared with all members of your account!
• Add attachments to their address book entries

All old-style address books have been automatically converted into you new personal WebAide Address Book.

New WebAide Features: LuxSci WebAides have been updated with the following new features:

• Search boxes now appear on many of the WebAide pages making it quick and easy to search the WebAide currently being viewed.
• Users can now subscribe to WebAides. For users with access to many WebAides, subscribing those that you use allows you to hide the ones you do not use from view, simplifying your interface.
• Subscribing to Address Books allows you to have consolidated access to multiple Address Books when composing email messages. This make it much easier to find addresses of interest, even if they are in different address books.
• Subscribing to Address Books allows users of our basic anti-Spam service to white list all addresses in all subscribed Address Books at once, rather than merely the addresses in their default Address Book.
• WebAide administrators can now delete all entries and categories in a WebAide, without deleting the web aide itself, from the General WebAide Administration page.

Disk Usage Detail Report: In order to assist users and account administrators with tracking disk usage and identifying what items are using a lot of disk space for a particular user, LuxSci has introduced a new "Disk Usage Detail" report. This report allows users and administrators to see exactly which email folders and web aides are using how much disk space. The Disk Usage Detail report is available to each user under his/her "Your Profile" pages. Account administrators can access this report for each of their users under the "User Management" account administration section.

New WebMail Features: LuxSci has introduced several new WebMail features:

• The old WebMail Address Book has been replaced with the new more powerful WebAide Address Book. While composing messages in the full WebMail portal, you can access your new Address Book by clicking on the "Address Book" link or by clicking on the "To", "Cc", or "BCC" prompts. The new Address Book Selector tool will pop up allowing you to search and select addresses from all of your Address Books.
• A new WebMail Preference allows you to automatically create entries in your Address Book for all recipients of email messages that you send from WebMail. This assists you in both remembering these email addresses and in white listing your common correspondents, if you use the "white list address book" feature of the basic anti-Spam tool.
• The WebMail folder index page now shows the time a message was sent instead of the date it was sent for messages that were sent "today".

Additional Redundant MX Records: LuxSci now provides multiple redundant MX records for all email hosted domains to further minimize the possibility of delays in email delivery, even in the case where one of our inbound email servers becomes temporarily unavailable.

New WebAides: LuxSci expands its eJournal offerings with many new types of WebAides. These include:

• Document Management: Store and share documents and files; use encryption and access control and tracking to ensure the privacy and security or your data.
• Personal Notes: A simple and easy way to keep and view notes. Supports shared access control.
• Secure Password Management: Securely store usernames, passwords and other details for all of your varied Internet accounts and logins. Supports shared access control and encryption.
• Internet Link Management: Manage lists of links to Internet web sites. Supports shared access control.
• User Groups: Build groups of users for simplified access control assignment and encryption.

WebMail Updates: WebMail has been updated to include two new commands in the "Other Options" menu:

• Mark Unread: Use this command to mark selected messages as not yet read.
• Mark As Spam: Available to basic anti-Spam users, this option deletes the selected messages and adds the sender(s) email addresses to your basic anti-Spam black list.

Email Guard Service Upgrade and Feature Releases: The following new features will be included in this release of Email Guard:

• New encrypted zip file attachment filtering policy: Administrators can designate a specific attachment policy to handle emails with attached encrypted zip files, which may pose a virus or worm threat. Any of the following filtering actions can be selected for encrypted zip file attachments: Allow Delivery, Quarantine, and Deny Delivery. This new attachment policy is available in the "Policy Configuration” window.
• New "My Spam" link for Administrators: A new "My Spam" link appears in the "Spam Quarantine Messages" window allowing Administrator users to view only his/her personal quarantined Spam messages, versus those for the entire domain. Previously, the administrator had to perform a search on his/her email address to locate his/her messages.
• New "Explicit" user account creation mode: Domain Administrators or above can now create users explicitly, instead of through automatic SMTP account creation. This allows Administrators to limit the creation of user accounts for domains that are constantly being flooded by email attacks, such as Directory Harvest Attacks, etc. The two modes of user creation now include:
  1. SMTP Discover: User accounts are added manually in the portal or automatically by Email Guard, according to the criteria described in the Email Guard FAQ.
  2. Explicit (new mode): User accounts are added manually using the portal only (no automatic user account creation). Under the Explicit user creation mode, you can select the response for emails received for user accounts not recognized by the Email Guard portal.
• New "Batch" user account creation method: To streamline user administration, administrators now have the ability to manage the creation of user accounts individually through the portal, or through a "batch mode" interface. When using the batch mode, administrators can either enter a list of user accounts ("email address") or they can upload a file containing the user accounts. This feature provides multiple methods of managing user accounts.
• New end user quarantine view policy: Administrators can now allow users to view the content of an email in the "Safe Message View" window when previewing an email in their "Spam Quarantined Messages."
• New "MX Records" look up feature: Administrators can use the new MX Record look up feature (in the "Setup" tab) to validate whether they have appropriately configured their domain MX record(s) to work with the MX Logic service.
• Change to reports calendar: The reporting week now runs Monday-Sunday instead of Sunday- Saturday. This change has been made to follow ISO standard for date selection and presentation.
• New "Domains" tab under the "Setup" tab: There is a new "Domains" tab under the main "Setup" tab that allows customers to more easily manage their multiple domains. Customers familiar with the "Domain Aliases" tab (previously directly under the "Setup" tab) will now find it under this new "Domains" tab.

eJournal Updates: LuxSci has released a major update to its eJournal collaboration services. Included in this update are:

• User Groups. If you have many users, you can group sets of users into named groups. This makes it much easier to setup and manage access control lists for your eJournals. User groups can also have associated PGP certificates that are shared by all group members. This makes encryption of eJournal entries that are intended to be read by anyone in a group easy to compose and the recipient list easy to manage. It also facilities use of encryption as individual users do not need to have and manage personal PGP keys.
• Security. LuxSci now supports the creation and use of personal PGP keys for enterprise eJournal users. These keys can be used to encrypt individual eJournal entries for specified lists of recipient users and/or groups. Encrypted entries are secure and are only openable by one possessing the password to the PGP keys of one of the recipients. These passwords are never stored on the server or anywhere else in plain text. Secure eJournal entries allow you to collaborate and share sensitive documents and information, store personal password lists, and many other things.
• Digital Signature Verification. If you have encrypted an eJournal entry, the recipients can verify your digital signature on your encrypted content. Verification tells the recipient exactly who encrypted the content and when; it also proves that the content has not been tampered with since it was uploaded and encrypted.
• User Access Tracking. If you enable user access tracking, then any viewer can see exactly when and by whom all additions and changes to an eJournal entry were made. Viewers will also be able to see who viewed the entry and when. This type of auditing allows you to prove if someone has seen an entry, has updated an entry, etc.
• Price. We have lowered the price for an Enterprise eJournal license to $2.25/license/month. A license is required for any user that wants to create eJournals, to use PGP security, and/or to be able to edit or create eJournal entries.

LuxSci Adds SMTPS Support Especially for Outlook Users LuxSci has for a long time supported authenticated secure SMTP via STARTTLS on port 25 and many alternate ports. However, because many ISPs block the standard outgoing email port of 25 and because Outlook and Outlook Express do not support secure SMTP via STARTTLS on ports other than port 25 (for some strange reason), Outlook users have sometimes had difficulty connecting to our servers securely to send email.

Now, LuxSci also supports authenticated SMTPS (SMTP directly over SSL on port 465) which is supported by Outlook, Outlook Express, and some other email clients. This feature allows users these programs to use send email securely on a port other than port 25, making it even easier to have comprehensive secure connections to our email servers from anywhere.

Service Level Agreement LuxSci has introduced an explicit Service Level Agreement for all new shared email and web hosting customers guaranteeing 99.5% or better service availability. Read the complete SLA here.

PHP Updates LuxSci has updated the version of PHP supported by its web hosting servers to v4.3.6 and now includes "GD" support in PHP. LuxSci's installation of PHP is now also "hardened" for security reasons. See http://www.hardened-php.net. Hardened-PHP adds security hardening features to PHP to protect the servers on the one hand against a number of well known problems in hastily written PHP scripts and on the other hand against potential unknown vulnerabilities within the PHP engine itself.

Basic anti-Spam Updates LuxSci has updated the basic anti-Spam filter to catch many of the newer types of viruses, spam sources, spam haven domains, and spam phone numbers that have appeared in the last month.

Basic anti-Spam Updates LuxSci has updated the basic anti-Spam filter to catch many of the newer types of viruses, spam sources, spam haven domains, and spam phone numbers that have appeared in the last month. This update also catches email messages intended to attack computers running Microsoft Windows and certain versions of Internet Explorer by using URLs for the form: http://000.000.000.000:8888/help.chm::/exploit.html. For 000.000.000.000, substitute an IP number or (possibly) domain name. For exploit.html, substitute any HTML file name containing the actual attack instructions.

Reseller User Account Upgrading: Clients who wish to resell LuxSci's services to many individual users can now create "service packages" consisting of different amounts of disk space and services such as IMAP, POP, SMTP, anti-Spam, and WebAides. Individual users can then choose to upgrade their user accounts to any of these packages. Some of the features of this new service include:

• You can specify exactly which users are allow to upgrade their accounts.
• Credit card payment and ordering forms all built in.
• Upgrades are paid directory to the reseller's merchant account and not to LuxSci.
• User expiration and renewal reminders taken care of automatically.
• Users who have upgraded can upgrade again.
• You can have an arbitrary number of arbitrary service packages with arbitrary pricing.
• You can have different packages for different domains.
• Services integrated with LuxSci's account automation API.

Automatic User Disabling/Deletion: Account administrators can now configure their account to automatically disable and/or delete users who have not logged in (to POP, IMAP, SMTP, or WebMail services) recently. Administrators can specify what constitutes "recently" and can select which, if any users, are eligible for auto-deletion or auto-disabling. Account Automation API access is required to enable and configure this feature. Users can be enabled for auto-deletion/auto-disabling via the API interface or via your administrative user configuration pages.

Automation API Updates: The account automation API has been updated:

• You can add and remove services such as POP, IMAP, SMTP, Basic anti-Spam, and WebMail from individual users using two new automation commands. The automation tool can automatically upgrade your account to provide licenses for these services if required.
• You can add and removed flags from users such as the flag that makes users eligible for auto-deletion and auto-disabling.
• The user report feature has been enhanced to include the last login date of each user, the list of services each user has access to, and the list of flags associated with each user.

Anti-Spam: We have updated the basic anti-Spam filter to better filter the new Spammers that have appeared in the past month.

New Email Guard Feature - ClickProtect: The new Email Guard ClickProtect feature allows you to configure whether Web hyperlinks received in emails can be clicked and followed by the user or are redirected to a designated address. You can also designate an Allow List of URLs that is excluded from the ClickProtect processing. (for example, your corporate URLs).

Previously, if the user receives an email that contains a Web hyperlink command (for example, directing the user to a URL address), there was no method to control or report on whether the user would or would not be able to use the hyperlink. This is a common method of Spammers to gather information or take the user to an "undesirable" site.

Now, you can designate what behavior to assign to Web hyperlinks in emails:

• Do nothing (allow the user to use the hyperlink with no warning or redirection).
• Allow the user to use the hyperlink, but log all found hyperlinks.
• Display a customizable warning message and redirect the hyperlinks so that the user is navigated to a designated URL where you control the content.
• Display a customizable warning message and make the hyperlinks inactive.

In addition, you can build an Allow List of URLs that will not be included in the ClickProtect processing. A user clicking on a hyperlink to a URL on the Allow List will be sent to that URL with no warning or redirection. Further more, you can view reports on the URLs that users are clicking on to better understand their behavior, and the risk to the organization.

Additional Email Guard Updates:

1. In the Email Guard portal, Administrators and Domain Administrators can now add and delete individual user accounts themselves.
2. You can now configure whether the command links in the Spam Quarantine Report expire in a configurable number of days. Before, the command links within the Spam Quarantine Report allowed the user to click the link in the Report and automatically log into the portal at any time after the Report was received. Now, you can configure whether the links stay active and for how many days. You can change this setting in the Spam Quarantine Reporting Policies window in the portal.
3. You can now designate whether a command link in the Spam Quarantine Report only allows the automatic login with the user role of User. Before, if a Spam Quarantine Report was sent for any user with the user role other than User (for example, Domain Administrator, Administrator), anyone clicking on a command link in the Spam Quarantine Report is automatically logged in as that Administrator. Now, you can designate whether a command link from a Spam Quarantine Report forces the automatic log in to the user role of User only, no matter what the actual user role of the user is. This feature allows you to prevent unauthorized automatic login to an Administrator user role in the case where the Spam Quarantine Report was accessed by an unauthorized person.
4. You can now designate whether a command link to download the Spam Control For Outlook tool is provided on the Spam Quarantine Reports. In the Spam Quarantine Reporting Policies window, you can designate whether a command link appears in Spam Quarantine Reports that allows the users to download the Spam Control For Outlook tool. After the download is completed, the user must then install the tool on his/her local computer.
5. Auto-creation of new user accounts has been modified: Auto-creation of new user accounts has been changed so that a new user account in the Email Guard portal is created only if all the following is true:
   • 3 emails for that email address have been received, passed filtering, and accepted within a single day.
   • A user account does not exist for the email address in the designated domain.
   Auto-creation of new user accounts is not performed if any of the following is true:
   • Email address contained an alias domain name (for example, "user@aliasdomain.com").
   • If the email failed filtering policies and was denied or quarantined. Emails that had content stripped, but was sent successfully can still trigger a user account creation.
   • If the email address was denied by alias rules on LuxSci.

Compose Email Messages using HTML: LuxSci announces new HTML email composition editors for its WebMail interface. Users of Internet Explorer v5.5+ can now choose basic and advanced HTML email composition modes when composing new email messages. These editor modes permit easy visual markup of email messages and HTML source editing. Email messages sent HTML-encoded automatically include plain-text versions for recipients who cannot view HTML messages.

Sender Policy Framework (SPF) DNS Records: LuxSci now supports the addition of "Sender Policy Framework" (SPF) records for any domains for which we manage the DNS. SPF is a way to specify in DNS exactly which servers are allowed to send email for a domain; email recipients can use this information to determine if an email message is forged and thus Spam. If you are an existing customer and you would like an SPF record added to your domain, please make a support ticket and indicate if there are any other servers, other than LuxSci's, from which email from your domain may legitimately originate. Note that we are working on adding SPF to Email Guard to take advantage of this information when filtering your inbound email.

Temporary Domain Names: Web hosting clients can now enable and disable "temporary domain names" that they can use to test their web sites before transferring their domains to LuxSci. This allows administrators to fully install and preview their web sites to make sure that everything works well first, so that the actual transfer of their web sites to LuxSci will be seamless. While LuxSci has always offered temporary domain names, domain administrators can now manage these themselves through their online web site configuration interface.

Remote POP Email Downloading: Clients who automatically download their email from non-LuxSci POP3 accounts using LuxSci's "Fetch POP Email" tool will now have this email downloaded much more frequently. LuxSci's Fetch Pop Email tool now downloads email every 20 minutes instead of hourly.

Registration of New Domain Types: Through our partnership with OpenSRS, LuxSci can now register new .biz and .info domains for clients, in addition to the .com, .net, and .org domain types we could previously register. Registration for any of these domain types is $20.00/year/domain; we take care of registration and renewals for you. Existing clients register new domain using the "Add New Domain" link in their administration pages. New clients register new domains by selecting "Register my domain(s) for me" when placing their order.

RSS News Feed: The most recent month's news and updates from the LuxSci Chronology are now available via an RSS news feed. Use URL http://luxsci.com/extranet/info/news.xml.

Filter and Download Remote POP Email: Clients who automatically download their email from other accounts using LuxSci's "Fetch POP Email" tool can now choose the new "Download via SMTP" option. This option automatically downloads and deletes the email messages as usual using POP, but then forwards the messages (via SMTP) to the client's login email address. This way, the messages pass through all of the client's email, anti-Spam, and anti-Virus filters, including Email Guard. Clients can use LuxSci's extensive email filters on all email to any account that supports POP, essentially extending LuxSci's anti-Spam and anti-Virus services to cover email that arrives at other accounts with inferior email filtering services.

Email Archival And Backup: LuxSci has a suite of features that can be used in conjunction to enable you to easily backup or archive email for one or all of your users. read more.

Download Email Folders: Users can now download email folders of any size as an archive. The archive will be a "ZIP" file containing all of the messages in the folder formatted in the standard "UNIX" mailbox format. The actual email folders are not in this format on the servers, but as this format is one of the oldest and most universal, it is perhaps the most useful for archival purposes.

Auto-Archive Folders: Our "Email Folders" supports a new "Message Auto-deletion" option for moving messages to dated archive folder. This enables you to have the contents of any email folder be automatically moved to a new folder, of the same name but with a date stamp appended, when certain conditions are met. Archival can be scheduled to occur weekly, monthly, or after the folder reaches a certain size.

Capture all Inbound Email for a Domain: This new administrative feature enables you to have copies of all inbound email to all users in your domain forwarded to an email address of your choice. You may also exclude select users from this process. This feature is useful for global auditing, archival, or backup purposes. Combined with the "Auto-Archive Folders" and "Download Email Folders" features, account managers can easily keep copies of all inbound email for any period of time, downloading and removing archives as needed.

Undelete: LuxSci WebMail now allows you to "undelete" deleted messages if you have enabled the delete-then-expunge IMAP-like behavior in your WebMail preferences.

Special Email Guard Pricing: LuxSci now offers Email Guard for $0.53/license for education, government, and non-for-profit organizations to provide a reasonable opportunity for protection from the growing threat of spam and viruses. The provisions for these special pricing terms include: 1) 300-license minimum, and 2) Proof of organizational qualification is required (e.g. Letter of Incorporation, Federal Tax I.D., etc.) Contact sales to apply for this discount.

Optional POP: Purchase of POP email services is now optional (as the purchase of IMAP, SMTP, and anti-Spam services has been for some time). Clients have the opportunity to order only WebMail, or WebMail in combination with other services such as IMAP, if POP is not needed. This results in lower per-user costs as clients do not need to purchase services that they will not use. Clients who opt not to order POP services can purchase POP licenses on a per-user basis later, if needed.

Tiered Prices: LuxSci has always provided tiered prices for larger accounts so that services purchased in bulk cost less. LuxSci has integrated its tiered pricing into its online ordering tools so that all orders are automatically adjusted for the appropriate tiered prices as applicable. With this modification, the Custom Package Wizard and online Order Form will give the same prices that our sales associates would give for accounts of any size.

Private Label: Private labeled theme designers can now display content from their eJournals in many parts of their private labeled web site using new eJournal-embedding tags. This allows you to, for example, keep track of news and notices for your users in an easy-to-manage eJournal and automatically display selected new content from this eJournal to your users on your Welcome Page.

Anti-Spam: LuxSci has installed the newest version of its basic Anti-Spam filtering. This version includes rules for many of the viruses currently inundating the Internet. We have also added some of these virus filters to LuxSci's system-wide filters which are applied to all inbound email that has not already been filtered by Email Guard. Note that these system-wide and basic anti-Spam included anti-Virus measures are only meant to stem the tide for non-Email Guard users and are not considered full anti-Virus protection; full anti-Virus protection is only provided by our Email Guard service.

Email Guard Spam Control Plugin for Outlook: Outlook 2000+ users can download and install a new plugin that creates a "Delete as Spam" button in Outlook. If users get unwanted email, pressing this button deletes it from Outlook and forwards it to the Email Guard Threat Management center for analysis. This allows users to easily delete unwanted email from their Outlook INBOX, while providing feedback to the Threat Center. It also maximizes spam detection accuracy through real-time user feedback.

Move Messages to New Folder: Users can now create a new folder, or move messages to a new folder, while browsing the messages in any email folder in WebMail. This streamlines the process of filing messages into new folders as users no longer have to use the separate Email Folders tool to create them. These new commands create small pop-up windows wherein users can specify the new folder name.

Envelope Recipient Tracking: LuxSci's inbound email servers now add a new header to email messages as they arrive. This "X-Lux-Envelope-Recipient:" header contains the email address of the "envelope recipient" -- this is the email address to which delivery was intended when the message arrived at the inbound server. This address may well differ from the addresses To and Cc headers. In particular, if an email message is BCC'ed (blind carbon copied) to you, you will see which of your addresses was included in the BCC in this new header. The presence of this new header depends on the existence of the envelope recipient information being present in the "Received" header lines.

Email Filtering: The Email Filtering Tool now allows your to create email filtering recipes which add a user-defined header to the messages which they match. These custom headers can be used in successive filters, or can be used in your email client to further process the message.

Administration: LuxSci has added two new account administration features. 1. The "User Status Report" gives administrators a report on the status of all users and include the date when each user last logged into WebMail, POP, IMAP, or SMTP. This report is an easy way to get an overview of the users in an account. 2. The "Database Summary Report" contains a list of all MySQL databases in an account and the current disk space used by each. From this report administrators can also view a graph of the disk space used by each database over the past 30 days.

WebMail / IMAP Compatibility: Now you can disable automatic expunging of deleted messages in WebMail using a new WebMail Preference. If you disable automatic expunging, then messages that are deleted or moved to new folders will simply be marked for deletion and not permanently removed from the original email folder. To remove messages marked for deletion, you must use the new "Expunge" command located in the "More Options" menu of the check email screen.

Note that although automatic expunging is and has been the default, it is not the standard behavior of IMAP. Disabling automatic expunging of deleted messages will result in WebMail behaving much more like IMAP.

Inline Images: Optionally view images attached to your email messages inline in WebMail. You can also control the maximum number of images displayed inline in WebMail with a new WebMail Preference.

Email Headers: Email message full header display in WebMail has been enhanced.

WebMail Preferences tool revised for increased usability.

Auto-Responders can be configured with a custom time window in which multiple messages from the same sender will only generate a single response. You can make this as small as 15 minutes and as large as 1 week, and this can be configured on a per-auto-responder basis.

Administrative Updates: LuxSci has improved the administrative tools available to its account holders. Now, administrators can delegate domain, web site, and user management tasks to other users on a per-domain basis. Such domain-level sub-administrators will not see any of the account's billing information or tickets and will not see or have access to any domains, web sites, or users except those expressly delegated to them.

These features allow you to safely delegate management of a domain to a user without providing general access to your account and without giving them the ability to do anything that could incur additional charges on your account.

Auto-responses can now optionally be HTML attachments instead of plain text. This way, you can include links, image tags, and much more. Automatic responses for each auto-responder are now sent to each of your recipients at most once every 30 minutes. This prevents them from getting duplicate auto-responses for multiple email messages sent to you in a short period of time. In order to prevent the use of auto-responders for the sending of Spam and to prevent the issuance of excessive auto-responses in the face of excessive numbers of inbound messages due to viruses and worms, you are limited to sending at most 200 auto-responses per day. Under most circumstances, this is more than enough. If you need to send more then 200 auto-responses in a single day, we can increase this limit upon request.

Anti-Spam: A revised version of our basic anti-Spam filter has been installed.

Affiliates: LuxSci announces its new Affiliate Program. This program allows you to get a 10% commission on all eligible services during the first year of your referee's term with LuxSci. This program is greatly improved over our previous referral programs because: 1. Commissions cover ALL eligible services purchased by your referees during their first year, not just those initially ordered by them, 2. You can track referrals from your web site in our Affiliate Portal, 3. You can create special offer codes and coupons, 4. You can get HTML and links for your web site, 5. You can have commissions paid to you monthly by Check, PayPal, or by credit to your LuxSci account.

IntelliContact Pro: LuxSci partners with IntelliContact Pro for email marketing services. This company provides an excellent solution for managing and sending email newsletters and managing mailing lists and email marketing campaigns. LuxSci itself is not in the business of mass emailing and so we are happy to partner with a company that has as strong an anti-Spam ethic as we do.

Email Guard: Many new Email Guard features released:

• New report on "Inbound Server Connections" provides information about connections to your server during message delivery.
• New notification features: You can now designate notifications policies when an email fails a specific filtering policy (for example, "notify recipient" if a email was quarantined because of a virus).
• Recipient shield actions: You can now designate separate actions to take depending on whether the email address is found on the Recipient Deny list or whether the email address is invalid in your domain.
• Notifications and templates: New notification features allow you to notify a sender and/or recipient when an email violates a specific policy. This feature enables you to determine what notifications are sent to whom (sender and/or recipient), and for what policy violations. This new feature also allows you to create specific templates (including notification messages) to be sent to senders and/or recipients when an email violates a set policy.
• End user report types: End users can now elect to receive a text-only email instead of an HTML Spam Quarantine Report indicating that they have new messages in their personal Spam quarantine. Included in this text-only summary will be a link to their online personal Spam quarantine area.

POP Limits: LuxSci imposes limits on the average frequency of POP connections. Clients should not connect more frequently than once every 2 minutes on average unless special dispensation is given. Violations will result in warnings and then, if they continue, short periods of suspended POP access.

This limit has been imposed because we have noticed that a significant number of users are checking their POP email as frequently as once per minute and sometimes once per second. This activity has a high probability of affecting the performance of the email servers when performed by many users at the same time.

Note that this rate limitation does NOT apply to IMAP connections and will not affect the sending of email via SMTP. WebMail access is also unaffected.

Security Enhancement: LuxSci's email servers no longer accept any non-authenticated inbound email. All inbound email must be routed through our inbound email proxy servers. This helps insulate the actual email servers from denial of service due to massive amounts of inbound email.

Auditing: Additional Login Auditing Reports. We have added 2 new reports for login auditing. The new "POP Summary" report gives a summary of the number of connections that you are making to your POP server each hour. Since we have a cutoff of no more than 1 connection every 2 minutes, you can use this report to see exactly how often we think you are connecting. The new "SMTP Summary" report gives you a daily summary of the total number of messages sent, recipients, and bandwidth used by sending email (WebMail is excluded). Since for most users we have a 200 message/day limit on outgoing email, this report tells you exactly how many messages we think you are sending each day. The other existing POP, SMTP, and IMAP reports give you details on each and every connection that you make to the servers so you can see when and from where you are connecting.

Anonymous SMTP: LuxSci announces Anonymous SMTP Services. When you send email from an email client (like Outlook or Mozilla), information about your email client and the Internet address of your computer are included in the email messages and are visible to all recipients (This is not true when sending email from WebMail, however). Many people interested in privacy do not wish this information to become known to their recipients, or anyone else on the Internet. LuxSci's new "Anonymous SMTP" service allows you to send email from any email client and have this information removed from your messages before they leave LuxSci. This helps to ensure your privacy.

AUP: LuxSci has updated its Acceptable Use Policy (AUP). The change in the AUP consists of this addition to the "Shared Web Hosting Responsibility" section: "Web hosting clients are fully responsible for any and all security vulnerabilities in their web site(s). If any web site vulnerabilities are compromised, the web hosting client will be fully responsible as if the client him/herself had explicitly performed the compromise and associated resulting actions."