Email Defense Portal

Email Defense users and account administrators will be provided with access to the Email Defense portal where they can configure their email and virus filtering policies, view detailed reports, and see their quarantined messages.

High Availability and Zero Latency Message Delivery

Email Defense will not slow the speed of delivery of your email in any way. Leveraging redundant, load-balanced server architecture, Email Defense provides carrier-class availability of filtering and delivery components. Sub-second processing provides for almost no delay as messages are "proxy-streamed" to their ultimate destinations.

Recipient Shield

Email Defense also allows administrators to add recipients to a Deny list, where incoming mail sent to specific email addresses (such as the address of a former employee) is denied, accepted and bounced, or accepted and discarded. These actions can be set to vary by whether the email address is found on the Deny list or is merely invalid in your domain.

Quarantine Reports

Protected users can get regular reports of messages that have been quarantined due to their anti-Spam, anti-Virus, or content filtering policies. Users can easily delete or release messages from the quarantine, as well as update their Allow and Deny lists, right from their email clients. Reports are also available or at any time through the Email Defense portal.

Control Console

Email Defense's customizable and easy-to-use Control Console is a centralized management platform that provides you with one interface for managing all corporate-wide email threats, protection and security. With the Control Console you can:

• Obtain cross-browser support for both Internet Explorer and Firefox.
• Establish numerous policies that instruct the Email Defense Service on how to handle viruses, spam, unwanted attachments, unwanted content and unwanted HTML in messages intended for recipients on your network.
• Reduce the IT department spam-management burden by determining whether the quarantine process for spam and unwanted email will be managed by your IT department, your end users, or both.
• Create customized message rules lists, including "Allow" and "Deny" lists (for message senders), as well as an "Exempt Users" list (for users and recipients). Virus and spam filter emails by content, attachment type, and more.
• Customize policy control and enforcement to be able to implement and enforce email policy for your entire organization--whether your organization has one office or multiple offices located around the world.
• Reduce corporate liability and risk by only allowing safe emails into your network.

Email Defense consistently achieves industry-leading low false positive rates using "intelligent," customizable spam filtering technology. Simply blocking or allowing email according to default rules isn't an effective method for optimizing filtering. With easy and personalized conditioning, Email Defense offers superior protection against Spam and false positives.

Setting Rules Around Legitimate Messages

Allowing end-user control, where employees are allowed to "condition" their own quarantine, helps reduce the amount of time IT managers spend dealing with spam, and also further ensures that the correct messages are quarantined.

Sophisticated End-User Conditioning

If you opt for end-user management your employees will be sent a periodic Quarantine Report. Employees then review the messages identified as Spam to further define the quarantine rules by deleting, forwarding, always allowing, or always denying the messages.