LuxSci Acceptable Use Policy (AUP)
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Background
From time to time Lux Scientiae may impose reasonable rules and
regulations regarding the use of its services. Such rules and regulations
are called Acceptable Use Policies (AUPs) and are posted on the Internet
at http://luxsci.com/extranet/aup.html. The AUPs are not exhaustive and
Lux Scientiae reserves the right to modify the AUPs at any time, effective
upon either the posting of the modified AUPs to
http://luxsci.com/extranet/aup.html or notification of the modified AUPs.
By registering for and using the services, and thereby accepting the terms
and conditions of the Master Services Agreement or its equivalent, you
agree to abide by the AUPs as modified from time to time. Any violation of
the AUPs may result in the suspension or termination of your account or
such other action as Lux Scientiae deems appropriate. An unlisted activity
may also be a violation of the AUPs if it is illegal, irresponsible, or
disruptive use of the Internet. No credits will be issued for any
interruption in service resulting from policy violations.
VIOLATION OF ANY AUP IS STRICTLY PROHIBITED AND MAY RESULT IN THE
IMMEDIATE TERMINATION OR SUSPENSION OF THE SERVICES YOU RECEIVE FROM LUX
SCIENTIAE. YOU SHALL REMAIN SOLELY LIABLE AND RESPONSIBLE FOR YOUR USE OF
THE SERVICES AND ANY AND ALL CONTENT THAT YOU DISPLAY, UPLOAD, DOWNLOAD OR
TRANSMIT THROUGH THE USE OF THE SERVICES. "CONTENT" INCLUDES, WITHOUT
LIMITATION, YOUR E-MAIL, WEB PAGES, PERSONAL HOME PAGES, AND DOMAIN NAMES.
IT IS LUX SCIENTIAE'S POLICY TO TERMINATE REPEAT INFRINGERS. LUX SCIENTIAE
RESERVES THE RIGHT TO REFUSE SERVICE TO ANYONE AT ANY TIME.
Customer Security Responsibilities
The customer is solely responsible for any breaches of security
affecting servers under customer control. If a customer's server or
account is involved in an attack on another server or system, it will be
shut down and an immediate investigation will be launched to determine the
cause/source of the attack. In such event, the customer is responsible for
the cost to rectify any damage done to the customer's server or account
and any other requirement affected by the security breach. The labor used
to rectify any such damage is categorized as emergency security breach
recovery and is currently charged at $200 USD per hour. Enquiries
regarding security matters may be directed to Support at
support@luxsci.com.
System And Network Security
Violations of system or network security are prohibited, and may result
in criminal and civil liability. Lux Scientiae may investigate incidents
involving such violations and may involve and will cooperate with law
enforcement if a criminal violation is suspected. Examples of system or
network security violations include, without limitation, the following:
- Unauthorized access to or use of data, systems or networks,
including any attempt to probe, scan or test the vulnerability of a system
or network or to breach security or authentication measures without
express authorization of the owner of the system or network.
- Unauthorized monitoring of data or traffic on any network or system
without express authorization of the owner of the system or network.
- Interference with service to any user, host or network including,
without limitation, mail bombing, flooding, deliberate attempts to
overload a system and broadcast attacks.
- Forging of any TCP-IP packet header or any part of the header
information in an e-mail or a newsgroup posting.
Violators of the policy are responsible, without limitations, for the
cost of labor to clean up and correct any damage done to the operation of
the network and business operations supported by the network, and to
respond to complaints incurred by Lux Scientiae. Such labor is categorized
as emergency security breach recovery and is currently charged at $200 USD
per hour required. Enquiries regarding security matters may be directed to
Support at
support@luxsci.com.
Lux Scientiae is concerned with the
privacy of online communications and web sites. In general, the Internet
is neither more nor less secure than other means of communication,
including mail, facsimile, and voice telephone service, all of which can
be intercepted and otherwise compromised. As a matter of prudence,
however, Lux Scientiae urges its customers to assume that all of their
online communications are insecure. Lux Scientiae cannot take
responsibility for the security of information transmitted over Lux
Scientiae's facilities.
Password Protection
The customer is responsible for protecting customer's password and for
any authorized or unauthorized use made of customer's password. The
customer will not use or permit anyone to use Lux Scientiae's service to
guess passwords or to access other systems or networks without
authorization. Lux Scientiae will fully cooperate with law enforcement
authorities in the detection and prosecution of illegal activity.
The account holder agrees to maintain a secure password to the
account. Secure passwords are those that are at least 6 characters long,
contain upper or lower case letters, and numbers or other characters, and
can not be found in direct or reverse order in any English dictionary.
The account holder shall be solely responsible for maintaining the
security of their accounts and passwords, and for preventing their
unauthorized use. If the account holder shall become aware, or suspect,
that any unauthorized person has obtained or attempted access through
their account, then the account holder shall immediately notify Lux
Scientiae and change their password.
SPAM and Commercial Advertisements with E-mail
Lux Scientiae takes a zero tolerance approach to the sending of
Unsolicited Commercial E-mail (UCE) or SPAM over our network. Very
simply, this means that customers of Lux Scientiae may not use or permit
others to use our network to transact in UCE. Customers of Lux Scientiae
may not host, or permit hosting of, sites or information that is
advertised by UCE from other networks. Violations of this policy carry
severe penalties, including termination of service.
Sending a message, especially an advertisement, to more than five
recipients, is by itself spamming unless the individuals have specifically
requested to be added to a mailing list on that topic. This includes both
commercial advertisements and informational messages sent to recipients
via electronic mail (email) as well as off-topic messages posted in Usenet
discussion groups where the recipient has not requested or invited the
message. E-mail is a person-to-person medium, not a broadcast medium.
Customers of Lux Scientiae are strictly prohibited from using or
permitting others to use UCE or SPAM over our network. As our Customers
are ultimately responsible for the actions of their clients over the Lux
Scientiae network, it is advisable that Customers develop a similar, or
stricter, policy for their clients.
Violation of Lux Scientiae's SPAM policy will result in severe
penalties. Upon notification of an alleged violation of our SPAM policy,
Lux Scientiae will initiate an immediate investigation (within 48 hours of
notification). During the investigation, Lux Scientiae may restrict
customer access to the network to prevent further violations. If a
customer is found to be in violation of our SPAM policy, Lux Scientiae
may, at its sole discretion, restrict, suspend or terminate customer's
account. Further, Lux Scientiae reserves the right to pursue civil
remedies for any costs associated with the investigation of a
substantiated policy violation. Lux Scientiae will notify law enforcement
officials if the violation is believed to be a criminal offense.
Violation of Lux Scientiae's SPAM policy should be reported to
abuse@luxsci.com
Internet Etiquette
The customer is expected to be familiar with and to practice good
Internet etiquette (Netiquette). The customer will comply with the rules
appropriate to any network to which Lux Scientiae may provide access. The
customer should not post, transmit, or permit Internet access to
information the customer desires to keep confidential. The customer is not
permitted to post any material that is illegal, libelous, tortuous,
indecently depicts children or is likely to result in retaliation against
Lux Scientiae by offended users. Lux Scientiae reserves the right to
refuse or terminate service at any time for violation of this section.
This includes advertising services or sites via IRC or USENET in clear
violation of the policies of the IRC channel or USENET group.
Email Address Selection Policy
Lux Scientiae reserves the right to require you to change your email
address in the event that it is deemed inappropriate. Possible
inappropriateness includes, but is not limited to, names that are:
racially offensive, sexually offensive, detrimental to Lux Scientiae
and/or it's affiliates/partners, or potentially a security issue.
This policy exists to ensure the highest possible degree of service to
our clientele. In a time when entire IP address ranges are blacklisted for
little or no reason at all, we must aim to avoid any potential disruptions
in mail service and to ensure that a positive image is always
portrayed.
Copyright Infringement - Software Piracy Policy
The Lux Scientiae network may only be used for lawful purposes.
Transmission, distribution, or storage of any information, data or
material in violation of United States or state regulation or law, or by
the common law, is prohibited. This includes, but is not limited to,
material protected by copyright, trademark, trade secret, or other
intellectual property rights.
Making unauthorized copies of software is a violation of the law, no
matter how many copies you are making. If you copy, distribute or install
the software in ways that the license does not allow, you are violating
federal copyright law. If caught with pirated software, you or your
company may be liable under both civil and criminal law, and you may be
fined up to $250,000 and/or receive up to 5 years in jail.
In compliance with the Digital Millennium Copyright Act (the "DMCA"),
please send DMCA notifications of claimed copyright infringements to Support
by e-mail at
support@luxsci.com.
Lux Scientiae will cooperate fully with any civil and/or criminal
litigation arising from the violation of this policy.
Network Responsibility
Customers have a responsibility to use the Lux Scientiae network
responsibly. This includes respecting the other customers of Lux
Scientiae. Lux Scientiae reserves the right to suspend and or cancel
service with any Customer who uses the Lux Scientiae network in such a way
that adversely affects other Lux Scientiae customers. This includes but is
not limited to:
- Attacking or attempting to gain unauthorized access to servers
and services that belong to Lux Scientiae or its customers (i.e. computer
hacking), and/or
- Participating in behavior that results in reprisals that adversely
affect the Lux Scientiae network or other customers' access to the Lux
Scientiae network.
Lux Scientiae will react strongly to any use or attempted use of an
Internet account or computer without the owner's authorization. Such
attempts include, but are not limited to, "Internet Phishing" (tricking
other people into releasing their passwords), password robbery, security
hole scanning, port scanning, etc. Any unauthorized use of accounts or
computers by a Lux Scientiae customer, whether or not the attacked account
or computer belongs to Lux Scientiae, will result in severe action taken
against the attacker. Possible actions include warnings, account
suspension or cancellation, and civil or criminal legal action, depending
on the seriousness of the attack. Any attempt to undermine or cause harm
to a server, or customer, of Lux Scientiae is strictly prohibited.
Violations of this policy may be reported directly to the FBI's
Infrastructure Protection & Computer Intrusion Squad at
http://www.fbi.gov/programs/ipcis/ipcis.htm. Lux Scientiae will cooperate
fully with any civil and/or criminal litigation arising from the violation
of this policy.
Shared Web Hosting Responsibility
The shared web hosting customer (a customer who employs services on Lux
Scientiae server(s) shared with other Lux Scientiae customers) agrees to
refrain from using their shared hosting accounts for running servers
(especially IRC servers, IRC "bots", IRC "bouncers" and other "chat"
related servers and services) or background processes. Long-running
foreground processes and processes that take up significant CPU or bandwidth, except
for text editors, are also to be avoided. Lux Scientiae shared hosting
accounts should be used only for setting up, configuring, and installing
working web sites and web applications, and not for the development and/or
testing of software programs or scripts, the use of Internet client
programs which access non-Lux Scientiae servers, or other uses.
Any use of Lux Scientiae shared hosting system resources that disrupts
the normal use of the system for other Lux Scientiae customers is
considered to be an abuse of system resources and is grounds for
administrative intervention. Some examples of system abuse include
spawning an excessive number of processes, consuming excessive amounts of
memory or CPU, spamming or mass emailing using internal or external mail
servers, and using extreme amounts of disk space or bandwidth well beyond
400% of the customer's purchased quotas. The remedial action taken may
range from a warning to the immediate termination of the customer's
services, depending on the severity of the abuse, the customer's history
of abuse, and the discretion of Lux Scientiae.
Web hosting clients are fully responsible for any and all security vulnerabilities
in their web site(s). If any web site vulnerabilities are compromised,
the web hosting client will be fully responsible as if the client him/herself
had explicitly performed the compromise and associated resulting actions.
Shared E-mail Hosting Responsibility
The shared email hosting customer must be responsible that their
account does not use excessive bandwidth for incoming, outgoing, or downloading
of email. Customers whose accounts use less than 0.5 Gb/month/user
of bandwidth on average
are within the bounds of acceptable use. Accounts whose usage noticeably exceeds
0.5 Gb/user/month may be charged for excessive bandwidth beyond
this limit (0.5 Gb/user/month) at the current rate for bandwidth ($2.50/Gb).
If it is determined that your account is using excessive bandwidth for email
services, you may, at the sole discretion of Lux Scientiae administration,
and based on the severity of the overage, be warned, charged,
and/or have your services disabled or terminated without notice. If you anticipate requiring
large amounts of bandwidth, please contact us for special arrangements.
Shared email hosting clients also agree not to abuse these services
by performing actions such as, but not limited to, making excessive numbers of
simultaneous connections to our email servers, using excessive amounts of CPU,
using extreme amounts of disk space well beyond
400% of the customer's purchased quota, spamming or mass emailing using internal or external mail
servers, or other actions that infringe on the proper functioning of the email
servers or which affect the quality of service we are able to provide to other
clients on the shared servers. Clients in violation may be warned, or have their services suspended and/or
terminated without notice, at the sole discretion of Lux Scientiae administration.
Dedicated Hosting Responsibility
The dedicated hosting customer (a customer that leases one or more
dedicated servers from Lux Scientiae) may use IRC and any other server,
background, and foreground application inside the Lux Scientiae network on
their leased dedicated server(s) as long as such use does not violate any
of the other terms of this AUP.
As a policy, Lux Scientiae will not provide vanity IRC reverse DNS
records. To enforce this policy Lux Scientiae does not turn the reverse
address of IPs over to the customer. Authority over this information
remains with Lux Scientiae.
Lux Scientiae administers the network on which customer servers
reside. The customer cannot use IP addresses that were not assigned to
them by the Lux Scientiae staff. Any server found using IPs that were not
officially assigned will be suspended from network access until such time
as the IP addresses overlap can be corrected.
Lawful Purpose
All services may be used for lawful purposes only. Transmission,
storage, or presentation of any information, data or material in violation
of any applicable law, regulation, or AUP is prohibited. This includes,
but is not limited to: copyrighted material or material protected by trade
secret and other statute or dissemination of harmful or fraudulent content.
Using any Lux Scientiae service or product for the purpose of
participating in any activity dealing with subject matters that are
prohibited under applicable law is prohibited.
Any conduct that constitutes harassment, fraud, stalking, abuse, or a
violation of federal export restriction in connection with use of Lux
Scientiae services or products is prohibited. Using the Lux Scientiae
network to solicit the performance of any illegal activity is also
prohibited, even if the activity itself is not performed. In addition,
knowingly receiving or downloading a file that cannot be legally
distributed, even without the act of distribution, is prohibited.
Servers hosted within Lux Scientiae network are open to the public.
You are solely responsible for your usage of the Lux Scientiae network and
servers and any statement you make on servers hosted within the Lux
Scientiae network may be deemed "publication" of the information entered.
Acknowledging the foregoing, you specifically agree not to use our service
in any manner that is illegal or libelous.
Pornography
Lux Scientiae will cooperate fully with any criminal investigation
into a Customer's violation of the Child Protection Act of 1984 concerning
child pornography. Customers are ultimately responsible for the actions of
their clients over the Lux Scientiae network, and will be liable for
illegal material posted by their clients.
According to the Child Protection Act, child pornography includes
photographs, films, video or any other type of visual presentation that
shows a person who is or is depicted as being under the age of eighteen
years and is engaged in or is depicted as engaged in explicit sexual
activity, or the dominant characteristic of which is the depiction, for a
sexual purpose, of a sexual organ or the anal region of a person under the
age of eighteen years or any written material or visual representation
that advocates or counsels sexual activity with a person under the age of
eighteen years.
Violations of the Child Protection Act may be reported to the U.S.
Customs Agency at 1-800-BEALERT
Lux Scientiae explicitly prohibits use or display of material
containing pornographic material of any kind. The use of Lux Scientiae
services for the storage of such materials is also prohibited, even if
such materials are not apparently publicly available.
Data Backups
Lux Scientiae attempts to make regular and frequent backups of all
data in the shared-hosting customer's account and stores these backups on
disk and/or tape in distributed locations to protect the data. These
backups help to protect the client against equipment failure, security
failure, and other hazardous situations.
Unless the customer has a special agreement with Lux Scientiae, the
retrieval of information from these backups will be accompanied by a
service charge to be determined. Lux Scientiae makes no guarantee as to
the regency or availability of the backup data requested. Unless the
customer has an explicit backup agreement with Lux Scientiae, the client
should assume full responsibility for preserving and protecting their data.
Lux Scientiae does not perform backups of any data on leased dedicated
servers unless specifically contracted to do so.
Billing
The customer understands that the customer is responsible for paying
for any network resources that are used to connect the customer's server
to the Internet. The customer may request that the customer's server be
disconnected from the Internet, but the customer will still be responsible
for paying for any network resources used up to the point of suspension or
cancellation.
Suspension
Lux Scientiae reserves the right to suspend network access to any
customer if, in the judgment of the Lux Scientiae network administrators,
the customer's server or service is the source or target of the violation
of any of the other terms of the AUPs or for any other reason which Lux
Scientiae chooses. If inappropriate activity is detected, all accounts of
the Customer in question will be deactivated until an investigation is
complete. Prior notification to the Customer is not assured. In extreme
cases, law enforcement will be contacting regarding the activity. The
customer will not be credited for the time the customer's services were
suspended.
Cancellation
Lux Scientiae reserves the right to cancel service at any time. If
inappropriate activity is detected, all accounts of the customer in
question will be deactivated until an investigation is complete. Prior
notification to the Customer is not assured. In extreme cases, law
enforcement will be contacting regarding the activity. All fees paid in
advance of cancellation will be refunded on a prorated basis at the
discretion of Lux Scientiae if Lux Scientiae institutes its right of
cancellation. Any violation of policies that results in extra costs to Lux
Scientiae will be billed to the customer (i.e. transfer, space etc.).
Indemnification
Lux Scientiae wishes to emphasize that in signing the Master Services
Agreement or its equivalent, customer indemnifies Lux Scientiae for any
violation of the Master Services Agreement or its equivalent, law or AUP
that results in loss to Lux Scientiae or the bringing of any claim against
Lux Scientiae by any third-party. This means that if Lux Scientiae is sued
because of a customer's or a customer of a customer's activity, the
customer will pay any damages awarded against Lux Scientiae, plus costs
and reasonable attorney's fees.
Disclaimer of Responsibility
Lux Scientiae is under no duty to look at each customer's or user's
activities to determine if a violation of the AUPs has occurred, nor do we
assume any responsibility through our AUPs to monitor or police
Internet-related activities. Lux Scientiae disclaims any responsibility
for any such inappropriate use and any liability to any person or party
for any other person's or party's violation of this policy.
All Sub-Networks, resellers and managed servers of Lux Scientiae must
adhere to the above policies. Failure to follow any term or condition will
be grounds for immediate Cancellation.
INDIRECT OR ATTEMPTED VIOLATIONS OF THE AUPs AND ACTUAL OR ATTEMPTED
VIOLATIONS BY A THIRD PARTY ON YOUR BEHALF SHALL BE CONSIDERED VIOLATIONS
OF THESE AUPs BY YOU.
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