LuxSci Account Administration
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Administrative Control Panel
LuxSci provides an intuitive and centralized administrative control
panel allowing you to manage your users, domains, websites, databases,
billing, upgrades, private labeling, advanced administrative features, and
more.
The control panel is accessible to administrators using the same
login and portal that they would use for regular WebMail, help, and
support access. The user interface is unified and moderated by tight
access controls.
LuxSci's access control settings allow you to grant management of
specific domain(s) and their users to specific users. This allows you to
(a) delegate administration, (b) control who can administer what parts of
your account if you have multiple domains, and (c) preserve the private
labeling of your interface with respect to management by
sub-administrators.
Some of the many controls that you have as an account administrator
include:
- Login Control: Control the minimum strength of your users'
passwords, the maximum length of their WebMail sessions, and even force
them to login securely to WebMail and Email services.
- User Management: View and edit all aspects of your users'
settings: reset passwords, view reports, configure their email settings,
configure their preferences, configure their contact information, and more.
- Custom Contact Fields: Add custom fields to your users' contact
information for tracking internal details.
- User Auto-Delete/Auto-Disable: You can optionally have selected
users automatically deleted or disabled if the users do not login (to POP,
IMAP, SMTP, or WebMail) during a specified period of time that you can
configure.
- Email Tags: Create sets of email tags on a global and/or
per-domain basis.
- Email Capturing: Send copies of all inbound and/or outbound
email for users in any domain in your account to specified auditor or
archival email addresses of your choice. Users can be exempted from this
process.
- Email Monitoring: Monitor the content of all outbound email for
specific content (using text or regular expressions). Matching messages
can be denied, sent to an auditor, or automaticlly encrypted using SecureLine.
- Taglines and Disclaimers: Add custom taglines or disclaimers to
all outbound email messages for a domain.
- Aliases: Configure individual address and catch-all email
aliases for any of your domains. Forward email, bounce email with custom
messages, or delete email to these addresses.
- User Disk Quotas: Impose optional per-user hard disk quotas to
control user disk usage.
Encouraged Collaboration
As an account administrator, you have additional tools at hand to help promote collaboration among your users. You can subscribe users by default to shared folders with read-only or read-write access. These are especially helpful for sales, support, or other departments. As an administrator you can also define domain-wide or account-wide tags for messages. These allow easy organization for everyone's mailbox.
Administrators will find that WebAides also provide them with the tools to encourage collaboration within their accounts. Though shared calendars, address books, and tasks, you can keep your users on the same page.
Unlimited Users / Domains / Web Sites
LuxSci's accouts and administrative interface are constructed to
support the management of any number of users, domains, and web sites in a
single account. Resellers find this very useful, as they can have one
account with all of their clients in it and thus save money and simplify
management.
Of course, accounts with large amounts of domains, users, disk space,
etc., will want to consider our dedicated server or POD options.
Bulk Operations
You can perform bulk operations as an account administrator. Some of
these include:
Global Account Administration
If you are an administrator in charge of more than one LuxSci account,
you can use our Global Administration feature to administer all your
accounts from one login rather the having to log into each account
separately.
Application Programming Interfaces - APIs
Our API allows the administrator of an account to write programs or
scripts to perform administrative tasks such as updating, creating, and
querying users.
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Other Features
- Eliminate Spam with award-winning, multi-layered Email Defense services.
Learn more.
- Require a complex or specialized solution? We offer dedicated servers
and pods.
Learn more.
- Our secure email services meet the stringent HIPAA standards.
Learn more.
- Is client data condifentiality a priority or concern?
Learn more about SecureLine.
- Our dedicated support staff makes migration from old providers a snap.
Learn More.
- Our services, your brand. Find our more about
Private Labeling.
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Listen to Our Clients: "As an ISP, we were looking for an email solution that offered ease of use, a feature-rich format, one that could configure to the wide array of devices that our customers use for access, as well as one that would allow us to scale in a cost-effective way.
LuxSci's "Platform" package gives us everything we need - their software on our servers, along with Customer Support and Training options - which can all be updated to grow right along with our user base.
Their willingness to work with us and "tweak" things to accommodate our needs was outstanding; we have a complicated POD - more complicated than even I first thought. There is no "platform" in the world that could have been better suited to us and our requirements. LuxSci didn't just install a standard "box" solution, but rather took the time to understand our unique requirements for a globally distributed mail system with particular security and reliability requirements and custom-built the system just as we needed.
So, if you're looking for an on-site email solution, anywhere in the world, that's literally "custom- built" to meet the needs of your users and the requirements of your IT staff, look no further." Bob Durbin, CEO of TransAfrica Networks
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